We will present two education programs in 2024 to assist you in earning your Certified Credit Union Financial Counselor Designation (CCUFC) designation through our enhanced version of CUNA's Certified Financial Counseling program (FiCEP):

  • Spring Program: March 4 – May 9
  • Fall Program: August 5 – October 4

Our enhanced program uses the CUNA FiCEP 6th edition textbook and adds elements to help participants easily grasp and retain counseling concepts and knowledge. Our engaging and interactive webinars are filled with relevant examples and skills testing to help reinforce the knowledge you need to pass the exam and effectively perform your counseling duties. Upon earning your CCUFC designation, newly certified counselors are ready to assist members on the road to financial wellness.

The 2024 Enhanced FiCEP curriculum includes:

  • 1 textbook with 60 chapters to be read at the student’s pace before viewing the webinar
  • 8 tutorial webinars that reinforce and further explain important details from the textbook
  • 8 skills test reviews accompany each webinar
  • 1 live instructor-led zoom exam preparation session using anonymous polling and group discussion
  • 1 pre-recorded exam prep video that highlights textbook areas to focus on
  • 1 instructor led training day to include instruction recap, role playing, mind mapping program implementation, idea sharing & best practices
  • Take-away tool kit including budget spreadsheets, spending plans, program decision guides, action plans, tracking methods and more!
  • 1 session of League proctoring for CUNA’s certification exam
  • Access to our online Counselor Community to network, ask questions & share ideas with new and existing counselors from multiple partner states

This course is semi self-paced. We provide the suggested schedule below to keep you on track to complete your final exam and participate in the training day with the entire class of graduates.

Spring Program: March 4 – May 9
Fall Program: August 5 – October 4

  • Week 1: Complete Chapters 1 – 9 / View Webinar 1
  • Week 2: Complete Chapters 10 – 18 / View Webinar 2
  • Week 3: Complete Chapters 19 – 25 / View Webinar 3
  • Week 4: Complete Chapters 26 – 34 / View Webinar 4

Enjoy a scheduled break week or use a week to catch up if needed.

  • Week 5: Complete Chapters 35 – 43 / View Webinar 5
  • Week 6: Complete Chapters 44 – 48 / View Webinar 6
  • Week 7: Complete Chapters 49 – 54 / View Webinar 7
  • Week 8: Complete Chapters 55 – 60 / View Webinar 8

There will be a one hour zoom exam prep session offered after week 8 and the test will be administered online within 2 weeks. Exact prep and test dates will be communicated in your class welcome email and on the Ficep portal.

All testing is done online so that students receive their grades instantly and privately. Students must have access to a device with internet connectivity & camera capabilities. Make up dates for virtual testing will be announced for anyone who misses the exam date.

$824 per student with a PDF book
$865 per student with a physical book

Please note we will be using the 6th edition of the textbook; Previous editions will be incompatible with the 6th edition exam.

Registration closes January 17, 2024 for the spring program and June 13, 2024 for the fall program to ensure timely arrival of books.

Anyone desiring to become one should have the opportunity to do so, but we especially recommend this program for Lending Staff, Collections Staff, Branch Managers, Trainers and Educators.

Over 820 Louisiana Credit Union Professionals have already completed the program and earned their Credit Union Certified Financial Counselor (CCUFC) Designation to help members achieve financial health. Register now to join their ranks!

Register Today for our 2024 FiCEP programs!

Click the arrows below to hear from your peers why you should invest in FiCEP for your team!

  • "Our latest Credit Score Migration Analysis showed that over 18% of our membership has improved their credit score since their loan originated. I’m confident that this is a direct result of our staff being more confident with their skills based off the education provided through FiCEP"

    Chad Miller, Southwest Louisiana CU

  • "Since implementing the FiCEP program we now see the effects of a more informed and confident staff of lenders. By using the information learned through FiCEP, we are bringing in new members and developing a closer, more trusting relationship with the current membership. We are is seeing a very positive outcome from the program and highly recommend it to all credit unions."

    Lloyd Cockerham, Ascension CU

  • "Going through the FiCEP Program with LCUL has not only taught me how to help my members, but also how to help myself. I was able to learn things that will help my finances, and in doing that, I will be able to help my members with theirs."

    Bailey Beaugh, NAS JRB FCU

  • "Completion of the FiCEP program has provided me additional tools to help our members with their finances and for them to one day see a better outlook for their future."

    Dacia Delacerda, Jefferson Financial FCU

  • "Good credit is earned, not given. Going thru the FiCEP Program has helped me get a better understanding of how important it is to have good credit."

    Connie Robbs, NAS JRB FCU