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Instep FCU CFO Announces Retirement, Successor Named

Instep Federal Credit Union announced the retirement of their Chief Financial Officer Joyce Kelley effective March 22, 2024, after an extensive career in the movement that spans more than 19 years.

Joyce began her career with Instep FCU in August of 2004 where she played an integral role in writing policies and procedures and remains committed to that role to this day. In her current role as CFO, she is instrumental in ensuring that the credit union’s financials are current and have the most accurate information.

Instep President and CEO remarked that “Joyce is always available and willing to help with answering any questions, even when she is out of the office. She often says, “when our CEO is out of the office, I have more work”, but she is a champion in our eyes. She has been with us through many hurdles, ups and downs, from PCA to growing and thriving. We will miss her Boston accent, her unique ways of keeping us straight and the many conversations that we have had over the years.”

"I will mostly miss my credit union family. I'm going to miss being a part of the team and this credit union. I know Instep will continue moving forward and growing in great strides. I, of course, wish the team all the very best and look forward to hearing what new achievements the future has in store for this amazing credit union," said Kelley.

Instep FCU welcomes Jacquelyn Banks as Joyce Kelley’s replacement. Banks was former Director of Accounting at Louisiana FCU and is eager to serve Instep FCU members beginning January 31, 2024.