The role of the Training Manager is responsible for the initial teaching and ongoing training related to product knowledge, procedures, and technical skills needed for Pelican employees. They are responsible for the effective creation, coordination, implementation, and maintenance of training and development programs for all employees. Our Training Manager will assess company-wide developmental needs to drive training initiatives, identify and arrange suitable training solutions for employees, and actively search, creatively design, and implement effective methods to educate, enhance performance and recognize performance. The ideal candidate is a go-getter who thrives in a fast-paced environment and has a passion for serving others. They should be comfortable working independently and as a contributing member of a team. Meeting deadlines and attention to detail are critical pieces of this position. Our Training Manager must embody Pelican’s Core Values and provide excellent service in all that they do.
A Day in the Life of a Training Manager INCLUDES:
- Preparing annual training plan and goals for department
- Analyzing training and development needs within the credit union using input from managers, surveys and other appropriate sources to develop new training programs or modify and improve existing programs
- Conducting or arranging for ongoing technical training and personal development classes for staff
- Coordinating new hire orientation training sessions for new employees
- Developing new programs that reflect the needs of employees, overall competitiveness of the credit union, and that enhance member service
Training Manager Skills and qualifications includes:
- BS or BA in Business Administration, Education, Communication, or a related field.
- Additional directly related experience may be considered in lieu of education.
- 5 years of financial institution experience to include teller, sales, and lending duties. Must have prior supervisory experience and a minimum of 3 years of organizational training experience in a classroom setting
- Excellent oral, written, and telephone communication skills
- Strong problem-solving, attention to detail, and member service skills
- Ability to create original content and develop training materials
Other things you may want to know about this position:
- Work Schedule
- Travel
- Travel is rarely necessary for this position.
- Work Site Location
- All work will be performed at our beautiful Corporate Campus located at 2675 O’Neal Lane in Baton Rouge, LA.
Why should you join the pelican team?
Since 1956, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 68,000 members nationwide. Because of our continued growth, Pelican State Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture.
Our culture is grounded in faith, and we strive to live the golden rule of ‘love thy neighbor’. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skillsets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities.
Our full-time employees enjoy amazing benefits including:
- Medical, Dental, and Vision Insurances with generous employer premium contributions
- Health Savings Account with employer contributions for eligible employees
- Employer-Paid Group Life Insurance
- Voluntary Dependent Life Insurance
- Retiree insurance for eligible employees
- Paid Vacation & Sick Leave
- 15 Paid Holidays, including a Cultural Floating Holiday
- 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5%
- Paid Time Off to volunteer with approved non-profits and charities
- Tuition Reimbursement Program
Pelican State Credit Union is an Equal Opportunity Employer and a drug-free workplace. All locations are tobacco-free facilities.
Apply via our website: Job Search - Career Portal (dayforcehcm.com)